Wednesday, January 19, 2011

Proctor and Gamble Customer Service

I have had the most WONDERFUL experience with P&G customer service recently.  I had a problem with a refund from one of their partners.  They took the info, said they would investigate, and get back to me.  They did all they promised and then some.  When their partner feigned knowledge of a resolution, P&G made it right even though it wasn't their fault.  It has certainly raised my opinion of such a large company.  Thank you Marilee in Customer Service.  You are awesome.

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